Troubleshooting

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Issue : Tranzman client process is not running on Linux platforms. What should I do ?

  • Some *nix platforms have restrictions on the /tmp folder that prevent Tranzman from being able to run.
  • When Tranzman processes run, they create temporary files in /tmp, but if they are not able to do so you get errors like.
 Can't load '/tmp/p2xtmp-2834371/auto/Socket/Socket.so' for module Socket: /tmp/p2xtmp-2834371/auto/Socket/Socket.so: failed to map segment from shared object at PERL2EXE_STORAGE/DynaLoader.pm line 190.
 at PERL2EXE_STORAGE/Net/FTP.pm line 17
 Compilation failed in require at PERL2EXE_STORAGE/Net/FTP.pm line 17.
 BEGIN failed--compilation aborted at PERL2EXE_STORAGE/Net/FTP.pm line 17.
 Compilation failed in require at /home/d5122270-871/tzm_recorder/tzm_recorder line 34.
 BEGIN failed--compilation aborted at /home/d5122270-871/tzm_recorder/tzm_recorder line 34

To overcome this issue we can set the TEMP environment variable as follows.

make a tmp folder in the folder where the tranzman tools / processes have been extracted.

 mkdir  /home/adminuser/tzm_recorder/tmp
 export TEMP=/home/adminuser/tzm_recorder/tmp
 chmod 775 /home/adminuser/tzm_recorder/tmp

then re-run the relevant tranzman tools / processes.