Antivirus software, and some or software based firewall programs, may interfere with Tranzman Agents or even the Backup Software. This can result in performance issues, or unpredictable behaviour.
The requirements for Tranzman are similar to those provided by the Backup Vendors, and in order to ensure that the migration runs as smoothly and efficiently as possible we recommend that any recommendations given by the backup vendors are taken into account, along with the recommendations made below.
Tranzman Requirements for virus scanner exclusions
It would be recommended that for the Duration of the migration the virus scanner is either disabled, or the following processes and directories are excluded.
Excluded the following agent processes on the Backup servers from on-access scanning a. <InstallPath>/srl/tzmclnt/tzmclnt.exe b. <InstallPath>/srl/tzmclnt/tzmclntshdw.exe c. <InstallPath>/srl/tzmclnt/tzmsub.exe d. <InstallPath>/srl/tzmclnt/tzmaction.exe e. <InstallPath>/srl/tzmclnt/nssm.exe
Exclude the following folders, and all sub folders, from on-access and full scans
NetBackup Specific Requirements
During the process Tranzman temporarily renames some files, copies in alternatives and then after processing moves the back, this is done with the following NetBackup commands and paths should also be excluded for the duration of the migration
<NBU INSTALL PATH>\NetBackupDB\win64\dbunload.exe <NBU INSTALL PATH>\NetBackupDB\win64 <NBU INSTALL PATH>\NetBackup\bin\nbdb_unload.exe
Furthermore, NetBackup recommends addition of exclusions in your anti-virus product for the following commonly blocked items.
dbsrv16.exe - Adaptive Server Anywhere - NetBackup Relational Database Manager (check service to identify precise binary name as it will change when NBU is updated) nbars.exe - NetBackup Agent Request Server nbaudit.exe - NetBackup Audit Manager nbatd.exe - NetBackup Authentication nbazd.exe - NetBackup Authorization bmrd.exe - NetBackup Bare Metal Restore Master Server nbcssc.exe - NetBackup CloudStore Service Container bpcompatd.exe - NetBackup Compatibility Service spoold.exe - NetBackup Deduplication Engine spad.exe - NetBackup Deduplication Manager mtstrmd.exe - NetBackup Deduplication Multi-Threaded Agent nbdisco.exe - NetBackup Discovery Framework nbevtmgr.exe - NetBackup Event Manager nbim.exe - NetBackup Indexing Manager nbkms.exe - NetBackup Key Management Service nbemm.exe - NetBackup Enterprise Media Manager Service nbjm.exe - NetBackup Job Manager Service nbnos.exe - NetBackup Notification Service (on NetBackup 6.x and earlier) nbpem.exe - NetBackup Policy Execution Manager Service nbrb.exe - NetBackup Resource Broker Service nbrmms.exe - NetBackup Remote Manager and Monitor Service nbsl.exe - NetBackup Service Layer Service nbostpxy.exe - NetBackup Proxy Service nbsvcmon.exe - NetBackup Service Monitor Service nbstserv.exe - NetBackup Storage Lifecycle Manager nbvault.exe - NetBackup Vault Manager Service nbftclnt.exe - NetBackup SAN Client Fibre Transport Service nbwmc.exe - NetBackup Web Management Console java.exe - Tomcat vnetd.exe - NetBackup Legacy Network Service vmd.exe - NetBackup Volume Manager Service bpcompatd.exe - NetBackup Compatibility Service bpinetd.exe - NetBackup Client Service bpdbm.exe - NetBackup Database Manager Service ltid.exe - NetBackup Device Manager Service bprd.exe - NetBackup Request Manager Service bpjobd.exe - NetBackup Job Daemon bpbkar32.exe - NetBackup Backup Engine bpbrm.exe - NetBackup Backup and Restore Manager bpcd.exe - NetBackup Connection Daemon bptm.exe - NetBackup Tape Manager bpdm.exe - NetBackup Disk Manager tar32.exe - NetBackup Restore Engine pbx_exchange.exe - Veritas (Veritas) Private Branch Exchange Service cmd.exe - this is called by NetBackup nbproxy.exe, nbpem.exe and nbjm.exe
The following paths and their SUBFOLDERS are also normaly excluded from on-access scanning <NBU INSTALL PATH>\Volmgr\ <NBU INSTALL PATH>\NetBackup\ <NBU INSTALL PATH>\VxPBX\ <NBU INSTALL PATH\NetBackup\db (on some systems this is a link to D:\ or E:\, so these endpoint folders / drives should also be excluded )