Difference between revisions of "Troubleshooting"

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'''Issue : Tranzman client process is not running on Linux platforms. What should I do ?
 
* Some *nix platforms have restrictions on the /tmp folder that prevent Tranzman from being able to run.
 
* When Tranzman processes run, they create temporary files in /tmp, but if they are not able to do so you get errors like.
 
 
  Can't load '/tmp/p2xtmp-2834371/auto/Socket/Socket.so' for module Socket: /tmp/p2xtmp-2834371/auto/Socket/Socket.so: failed to map segment from shared object at PERL2EXE_STORAGE/DynaLoader.pm line 190.
 
  at PERL2EXE_STORAGE/Net/FTP.pm line 17
 
  Compilation failed in require at PERL2EXE_STORAGE/Net/FTP.pm line 17.
 
  BEGIN failed--compilation aborted at PERL2EXE_STORAGE/Net/FTP.pm line 17.
 
  Compilation failed in require at /home/d5122270-871/tzm_recorder/tzm_recorder line 34.
 
  BEGIN failed--compilation aborted at /home/d5122270-871/tzm_recorder/tzm_recorder line 34
 
 
To overcome this issue we can set the TEMP environment variable as follows.
 
 
make a tmp folder in the folder where the tranzman tools / processes have been extracted.
 
 
  mkdir  /home/adminuser/tzm_recorder/tmp
 
  export TEMP=/home/adminuser/tzm_recorder/tmp
 
  chmod 775 /home/adminuser/tzm_recorder/tmp
 
 
then re-run the relevant tranzman tools / processes.
 

Revision as of 07:24, 4 August 2023