Difference between revisions of "FAQ"
From Tranzman Documentation
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* Now go to the Web GUI address and this should be working now. | * Now go to the Web GUI address and this should be working now. | ||
| − | '''How do I configure my Windows NBU environment to work with the Tranzman Appliance?''' | + | '''Q.How do I configure my Windows NBU environment to work with the Tranzman Appliance?''' |
* When using Tranzman with a Windows NBU master server, the NetBackup Client Service (bpcd.exe) needs to be configured to use a "service account" and not "local system" account. | * When using Tranzman with a Windows NBU master server, the NetBackup Client Service (bpcd.exe) needs to be configured to use a "service account" and not "local system" account. | ||
* This is because the Tranzman Appliance storage is presented as a "share" to the NetBackup Master server. See [https://www.veritas.com/support/en_US/article.000014282 Veritas Technote 000014282] for more details. | * This is because the Tranzman Appliance storage is presented as a "share" to the NetBackup Master server. See [https://www.veritas.com/support/en_US/article.000014282 Veritas Technote 000014282] for more details. | ||
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| + | '''Q.I am trying to download the ISO/OVA file through StoneRam Fileshare, but it's failing after downloading some content.''' | ||
| + | *This can happen due to some bandwidth issues* | ||
Revision as of 08:46, 10 March 2021
Here are common problems/ questions asked about Tranzman and simple solutions to fixing them.
Q.The Web GUI keeps saying connection refused when I browse to its page. The appliance is on, because I can still remote connect to it.
- This can happen if the services on the appliance encounter an error. From the CLI go to support => services => services_restart
- Now go to the Web GUI address and this should be working now.
Q.How do I configure my Windows NBU environment to work with the Tranzman Appliance?
- When using Tranzman with a Windows NBU master server, the NetBackup Client Service (bpcd.exe) needs to be configured to use a "service account" and not "local system" account.
- This is because the Tranzman Appliance storage is presented as a "share" to the NetBackup Master server. See Veritas Technote 000014282 for more details.
Q.I am trying to download the ISO/OVA file through StoneRam Fileshare, but it's failing after downloading some content.
- This can happen due to some bandwidth issues*